Cell-Phone News: Prepaid Phones Are Hot, Actual Calls on Cell Phones Are Not

Whether or not the FCC winds up requiring wireless companies to alert customers about to get hit with overage charges, there’s one simple cost-effective way any cell-phone user can avoid fees for going over their data and minute limits. The solution—opting for a prepaid phone plan—is getting more and more popular everyday.

You’d think the concept of “prepaid”—money upfront, before services are even rendered—would get wireless companies all excited. Just the opposite is true. Wireless companies far prefer to sell products with cheap upfront prices, so long as the customers are guaranteed to stay on the hook for the long term. Whereas prepaid phones come with no strings or contracts attached and therefore the customer can jump ship to a competitor or just cancel the account at any point, the more typical cell-phone user signs a contract lasting one or two years and faces early termination fees (up to $350!) for bailing out.

But even though prepaid customers are far less lucrative to wireless companies, the big carriers are trying to push into the market because it is growing so rapidly, reports the WSJ:

Sprint Nextel Corp. is rolling out new brands and plans, including a partnership with Wal-Mart Stores Inc. announced Thursday that will charge seven cents per minute or text message—about half as much as TracFone Wireless, the largest U.S. prepaid provider.

Verizon Wireless, which had largely avoided the prepaid market, has opened its nationwide network to prepaid resellers. In the first quarter, Verizon accounted for nearly half of the industry’s prepaid subscriber additions.

Somewhere between 20% and 30% of all cell-phone users are prepaid customers, up from just 15% in 2007. Even with such growth, some providers are reluctant to get into the market—notably AT&T, which has shown no indication whatsoever that it’ll allow the iPhone to be used on a prepaid basis. That’s no shocker, considering that the average iPhone user pays $95 a month to AT&T, and the company obviously isn’t eager to allow those customers to opt out of their contracts:

AT&T Inc. offers a prepaid service under the GoPhone moniker, which has 5.4 million customers, but the iPhone carrier says it isn’t as interested in prepaid as its competitors.

Last quarter, AT&T saw a small uptick of 24,000 prepaid customers, only 1.3% of the total subscribers it added. “We’re not going to chase growth in prepaid that isn’t profitable,” says spokesman Mark Siegel.

Seems like if you’ve been in the business for a long time and you can’t make a rapidly growing portion of the market profitable, well then you’re not the most innovative company, now are you?

The Sprint phone mentioned above is given a fuller review in a recent WalletPop post, which is notably not only for its 7¢-a-minute rates, but also its unheard of practice of “Round Down” minutes:

“When you talk say for one minute and 46 seconds, most carriers round that up to two minutes when they are charging you by the minute, but we’ll round it down to a minute.” Neil Lindsay, CMO for Sprint Prepaid, told WalletPop in a phone interview, adding that the combination of a 7 cents a minute plan, 7 cents a text message and the Round Down feature make Common Cents a “very straightforward value.”

With these numbers, it should be equally obvious that infrequent callers and texters pay less with prepaid phones, and that frequent callers and texters could wind up paying a fortune with this kind of plan. 2,000 texts a month—which is somehow reasonable for a teenager nowadays—would cost $140 at 7¢ a pop. So you must know what kind of cell-phone customer you are before making any shift.

And what kind of user are you? Chances are you’re someone who uses a cell-phone for a lot more than calling folks up, reports the NY Times:

Although almost 90 percent of households in the United States now have a cellphone, the growth in voice minutes used by consumers has stagnated, according to government and industry data…

The number of text messages sent per user increased by nearly 50 percent nationwide last year, according to the CTIA, the wireless industry association. And for the first time in the United States, the amount of data in text, e-mail messages, streaming video, music and other services on mobile devices in 2009 surpassed the amount of voice data in cellphone calls, industry executives and analysts say.

Related:
Cell Phones: When Does It Make Sense to Drop the Contract and Switch to Prepaid?

Cheapest Prepaid-Cell-Phone Options: From $25 a Month for Unlimited Talk and Text

Related Topics: AT&T, cell phones, fees, prepaid cell phones, Sprint, Verizon, Saving & Spending
  • edwinross

    I think there’s a really important point made here, often missed by people switching to prepaid. If you’re a heavy phone user, go for an unlimited plan, shop around there are some great deals out there. However, for mid-level users out there, Net10 seems to offer the best value at the moment, they have very clear rates at 10c a minute for all calls and 5c per text and no activation fees. Plus when you buy the phone you get 300 mins free. Using prepaid, with the appropriate type of plan, its possible to get away paying less than $20 a month, unheard of with any contract plans!

  • jameijune

    the reason people’s calls aren’t ‘hot’ is because they’re not on fuzion mobile. it’s the best prepaid provider I have found with nationwide service with unlimited talk and text and you don’t have to have those annoying pin codes. It’s only $50 a month and you can keep your phone or buy a new onw :)

  • kimberlygomez83

    This article couldn’t be more right – the answer to high bills and potential huge overage fees is the prepaid market. I switched to Net10 prepaid several months ago because of these same huge fees and bills with my previous carrier and I couldn’t afford to stay – I guess I left at the right time. At least with Net10 I don’t have to worry about a contact or any sort of extra fees – I control the minutes each month and keep track of them actually on my phone. The freedom with prepaid is great – you can switch between phones and minute plans without the threat of a contract. With Net10, there are dozens of options in terms of pay-as-you- go minutes or actual monthly plans – either way, I’m saving more than $70 a month with the potentail to save more than $1,500 over the next two years. In terms of consumer control, in a time where there is no little, Net10 offers that and savings.

  • csmai

    NET10 does seem to be the best of the batch available at the moment. I’m currently looking at getting a prepaid (my contract expires next month) and with the enquiries I’ve done so far it seems they come out tops.
    It’s just ridiculous the way the big contract carriers are gouging their customers nowadays. It’s worse than ever. Glad to see articles like this highlighting the issue.

  • soccergal81

    This article pinpoints the issue perfectly. Lucky for me, I switched to Net10 a few months back and it has saved my family. It offers so much: great savings, incredible coverage, and perfectly priced phones. Made a great gift for my daughter’s birthday this summer – we stay connected for a fabulous low price. We even entered in Net10′s new contest at Net10laughoff.com to win some extra cash. Its the best :)

  • erinles

    Actually Straight Talk is probably the best deal out there at the moment. It makes cell contracts completely superfluous! Here’s why:
    -coverage is the best on Vzn’s network so they’re not just some regional carrier, you get quality service for your money.
    -price is as low and lower than the cheapest contracts available. Got one of those basic $40 contracts? Get the $30 Straight Talk plan that gives you 1000 minutes, 1000 texts. Better than the contract! Use more than that? Well then you just get the $45 unlimited everything plan on Straight Talk. Beats the $90+ you are going to pay on contract.

    And this without signing a contract which means there are no ETF, no hidden charges or service fees.

    What was the point of a cell contract again?

  • http://jimnsue.wordpress.com jimnsue

    My husband and I both commute to work in opposite directions; needless to say we both spend our entire drive talking on the phone to pass time time before a long day of work and after a tiring day of work. With our last provider we were constantly hitting overages and our bill was becoming a monthly burden. We switched over to Tracfone because we were constantly hearing good things from our friends and coworkers. We cant be happier with the fortune we are saving and the perfect reception and customer service we are getting!

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