Some shoppers have felt the need to stealthily scan items in stores with their smartphones. They'd rather not be accused of "showrooming," the practice in which one scopes out merchandise in a brick-and-mortar store, only to purchase it online—at Amazon, likely—for less money. This week, though, Target began actively encouraging mobile phone scans nationwide.
In an annual study tracking customer satisfaction ratings with the top 100 online retailers, perhaps the biggest takeaway is that Amazon is the world’s biggest e-retailer for a reason: It just plain makes customers happier than the competition.
According to the findings of a new survey, one of the biggest complaints among online shoppers regards the checkout procedure. Specifically: Having to enter payment and shipping information before finalizing a purchase. But is this annoyance really a blessing in disguise?
Target started selling Amazon‘s line of Kindle e-readers two years ago. Head over to Target.com now, though, and you’ll discover a wide assortment of e-readers, but not a single Amazon Kindle for sale. Kindles are being taken off the shelves at Target’s nearly 1,800 stores as well, as the retailers’ battles over “showrooming” and brand [...]
The concept of customized, more relevant daily deals has been around at least since Groupon began talking about it two years ago.
Walmart became the world’s largest retailer by attracting consumers who were most interested in low prices, not a highfalutin, top-notch shopping experience. So it’s unsurprising that Walmart has received poor ratings in studies covering customer service and broad range of shopping categories. But at least Walmart’s got the cheapest prices and packs in the most [...]
If ever there was a truism, it’s that everybody hates taxes—this week especially. Or do they? In at least a handful of situations, a surprisingly large portion of Americans favor introducing new taxes or jacking up the rates on existing ones.
On Tuesday, March 20, the daily deal space will be buzzing with a special offer from Amazon’s surging flash sale site, AmazonLocal. A $10 Amazon gift card can be yours for the sum of just $5.
There has been an especially sharp rise in online shopping during the first couple of months in 2012—a time period that just so happens to coincide with an unusual spike in gas prices.
Throughout the worst of the economic crisis and a post-recession era bogged down by uncertainty and high unemployment, consumer spending on pets remained strong. In surveys, owners said they refused to spending on their dogs during tough times, and overall pet spending seemed to increase by at least 5% annually like clockwork. Recently, though, signs [...]
A new study reveals that people who shop at Amazon, Costco, Publix, and Nordstrom are among the happiest consumers of late. Walmart and Netflix customers, on the other hand, aren’t particularly pleased.
