These 10 people were more tenacious than the average wronged customer. When efforts to rectify their problems via customer-service channels failed, they took their grievances to small-claims court. It's a drastic step, for sure, but it paid off. Not only did they get reimbursed for their trouble, they also got the rare satisfaction of winning a fight against a much bigger opponent.
AT&T no longer offers new subscribers the option to have unlimited data on their phones. So many subscribers feel lucky if they have been grandfathered in with their old plans and still pay $30 per month for unlimited data. But a new study indicates there’s about a 50-50 chance these customers are paying more than [...]
Updated: Thursday, 3:35 p.m. AT&T just announced that new data plans for smartphones and tablets will “give customers more data and value.” That’s true, technically. It’s also true that when the new data plan pricing system takes effect starting this Sunday, wireless bills for new AT&T customers will cost more.
Today, the FCC is announcing new guidelines that should make sneaky mobile phone fees a thing of the past.
This is not a trick question. But it’s one that AT&T, by trimming its text plan options to two—unlimited for $20 monthly, or a la carte texts at 20¢ apiece—is forcing customers to ask themselves.
How much do cell phones really cost? Here’s one indication: The average household pays $350 annually—solely for wireless taxes and fees.
The spectacular success of Apple’s iPhone is spilling over to the telecoms that provide wireless service – particularly the two giants in the business, AT&T and Verizon. This gives rise to an excellent opportunity for long-term investors, since both stocks provide generous yields of 5.2% or more.
Starting July 7, you’ll no longer be able to purchase an unlimited data plan through Verizon, which is moving instead to a “usage-based” model. This isn’t the first such move – AT&T dropped its unlimited data plan last summer – but it does seem to represent a tipping point for the industry. So what gives — and is there [...]
Apple is still listing the iPhone 4 for $199, but at least for a limited time, Walmart stores are selling the 16GB iPhone 4 (in black or white varieties) for just $147. The special price, offered through June 30, is available only in Walmart’s brick-and-mortar locations (not online), and a two-year contract from AT&T or [...]
Despite some indication that interest in Groupon and other daily deal sites is on the wane, the flash deals market keeps getting more and more crowded—with bigger and badder competitors. Facebook rolled out its deals service last week, and now Amazon and AT&T are jumping into the daily deal mosh pit as well.
