Annoying calls from "Rachel from Cardholder Services" persist despite the government's attempts to silence her.
Last year, a federal program paid out $1.6 billion to cover free cell phones and the monthly bills of 12.5 million wireless accounts. The program, overseen by the FCC and intended to help low-income Americans, is popular for obvious reasons. But observers complain that the program suffers from poor oversight.
Updated: Thursday, 3:35 p.m. AT&T just announced that new data plans for smartphones and tablets will “give customers more data and value.” That’s true, technically. It’s also true that when the new data plan pricing system takes effect starting this Sunday, wireless bills for new AT&T customers will cost more.
Updated: 6:45 p.m., Dec. 30. Why should banks have all the fun? We can only imagine that’s what Verizon Wireless executives asked themselves before deciding to hit customers with a $2 fee — for paying their bill via a one-time payment on the carrier’s website. Angry customers have taken to the Internet to flood social [...]
The debt-collection industry has launched a push to modernize the laws that govern how they do business and what they’re allowed to do, and new legislation under consideration in Congress would give them the right to do so if passed.
This is not a trick question. But it’s one that AT&T, by trimming its text plan options to two—unlimited for $20 monthly, or a la carte texts at 20¢ apiece—is forcing customers to ask themselves.
Technological advances have given consumers an increasing number of ways to pay for goods and services using their mobile phone. Some tools let you charge things directly to your cell phone bill. But beware of the serious risks involved.
If you live in an area served by Comcast and your kids receive free lunches at school through the National School Lunch Program, you may qualify for a new Internet service from Comcast, which costs just $9.95 a month.
How much do cell phones really cost? Here’s one indication: The average household pays $350 annually—solely for wireless taxes and fees.
The spectacular success of Apple’s iPhone is spilling over to the telecoms that provide wireless service – particularly the two giants in the business, AT&T and Verizon. This gives rise to an excellent opportunity for long-term investors, since both stocks provide generous yields of 5.2% or more.
No long-term contract is required on the LG Thrive, which AT&T will begin selling in mid-April. The upsides here are that there users are charged for actual usage—not via a steady monthly bill—and there are no worries about early termination fees. As for other charges associated with the phone, there are plenty.
