In an annual study tracking customer satisfaction ratings with the top 100 online retailers, perhaps the biggest takeaway is that Amazon is the world’s biggest e-retailer for a reason: It just plain makes customers happier than the competition.
In recent months, car sales have been booming at the same time that consumers have been paying more per vehicle. Because demand for cars is high, it would seem like a safe assumption that people need new wheels because we’re all driving more nowadays. Actually, the opposite is true.
A new study reveals that people who shop at Amazon, Costco, Publix, and Nordstrom are among the happiest consumers of late. Walmart and Netflix customers, on the other hand, aren’t particularly pleased.
Getting TV stations through the airwaves may seem like an anachronism in the age of streaming video online. But actually, the rise of Hulu and Netflix seems to be helping the rabbit ear industry.
If you still go to the movies fairly regularly, you’re in the minority, according to a new survey.
A just-announced joint venture between Verizon and Redbox will soon offer a service combining video streaming and physical DVD rentals. Now wait just a sec. Isn’t there some company that already does both of those things?
A year ago, observers speculated that 2011 would become the “Year of the Cord Cutter,” during which a record number of consumers would drop their cable subscriptions. Needless to say, the vast majority of American households still have a pay TV plan. When, if ever, will a massive cutting of the cord take place?
It’s fairly standard practice today for movies to become available for sale on one day, and only become available for rent after several more weeks have passed. For four or so weeks, the only way fans can see the movie is to buy it. For obvious reasons, this 28-day test in delayed gratification succeeds in [...]
A highly volatile stock market may have given you whiplash in 2011. But as the year draws to a close, the final numbers don’t look so dramatic: the S&P 500 is poised to end the year almost exactly where it began, and about as many Fortune 500 companies’ shares rose as fell.
Month after month, hundreds of thousands of cable TV subscribers keep closing their accounts. Roughly a half-million subscriptions were canceled in the second quarter of 2011 alone. Even so, there’s an argument that 2011 isn’t shaping up as “the year of the cord cutter” as originally forecast. A “cord cutter” is generally thought of not [...]
Starting on Monday, October 31, Redbox is raising its DVD rental prices from $1 to $1.20 per day. While a 20% increase is significant, we’re only talking about a price hike of a mere two dimes daily. Still, wouldn’t you rather keep that 20¢?
