Do you think all supermarkets are basically the same? The results of a new survey show differently. If you’ve been shopping around for a new grocery store, the numbers may provide insight as to which chain is the perfect match for you.
These 10 people were more tenacious than the average wronged customer. When efforts to rectify their problems via customer-service channels failed, they took their grievances to small-claims court. It’s a drastic step, for sure, but it paid off. Not only did they get reimbursed for their trouble, they also got the rare satisfaction of winning a fight against a much bigger opponent.
The past few years of economic turmoil have been a boon to dollar stores, which have proven to be a strong draw for shoppers seeking cheap gifts, clothes, and household goods. Man and woman cannot live on inexpensive tchotchkes and laundry detergent alone, though. For a dollar store to be a truly one-stop shopping experience, [...]
A recent round of undercover visits to funeral homes by the FTC has confirmed that none of us should wait until it’s too late to learn about the business of death.
Walmart became the world’s largest retailer by attracting consumers who were most interested in low prices, not a highfalutin, top-notch shopping experience. So it’s unsurprising that Walmart has received poor ratings in studies covering customer service and broad range of shopping categories. But at least Walmart’s got the cheapest prices and packs in the most [...]
Consumers tend to be pretty particular when it comes to an item that ultimately gets flushed away. Survey results published last summer indicate that we’re more brand-sensitive regarding toilet paper than with banks, motor oil, DVD players, and other products. And which brand of TP do consumers rate the softest, strongest, and overall best?
Gas prices are soaring: The national average has increased 13¢ per gallon in the past week alone. The rise comes after weeks of steadily soaring gas prices, which is especially disturbing because February usually sees a decline in gas prices. Now, there are already signs that consumers are changing their behavior to cope with what [...]
A new study reveals that people who shop at Amazon, Costco, Publix, and Nordstrom are among the happiest consumers of late. Walmart and Netflix customers, on the other hand, aren’t particularly pleased.
American consumers don’t just like buying in bulk—they like the shopping experience at one bulk-buying warehouse store a lot more compared to other retailers. Based on the results of a new survey, Costco has been named the retailer scoring the highest overall ratings with shoppers.
Say goodbye to the iconic Walmart greeter, who came to symbolize the plight of under-saved retirees in need of a lifeline.
At one time, upper- and middle-class shopping centers turned up their noses at dollar stores, assuming that their presence would hurt the image of neighboring retailers, as well as the area as a whole. My, how times have changed.
